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It is my belief that this relaxed way of life has become the norm because many people tend to be guided by the actions of others. Now, very little effort is put into learning and practicing good manners. Why? We used to value civility and rules of etiquette. Yes, both rudeness and lack of business etiquette is at an all-time low. Those of us who are writing about manners and etiquette have to be mindful of women in the business arena today and acknowledge that women should always be on the same footing as men.ĭo you think rudeness and lack of business etiquette is at an all-time low? Why or why not? Anyone who does not stand for an introduction appears to be uninformed. Standing shows respect to others and to oneself. (An exception to this rule is an elderly person who may remain seated if she or he chooses to or someone with an injury or disability who finds it too difficult to stand.)

Today, in professional and social arenas, anyone who is introduced to another person, regardless of their gender should be ready to stand, smile, shake hands and respond with confidence. Yet, etiquette rules dictated that men stand for all introductions, to women and men. Thirty years ago, women were not expected to stand when being introduced to someone, male or female. The book has been translated and published in Russia, Poland, Japan, Saudi Arabia, Lithuania and Taiwan.ĭorothea, what is your view of business etiquette today vs 30 years ago? Dorothea has also authored/coauthored six books including her latest, Modern Manners: Tools to Take You to the Top, which she co-wrote with her granddaughter-actor/producer Liv Tyler.

With a career that includes counseling clients in the business, government, education, and entertainment, Dorothea has been an expert resource on protocol and etiquette and quoted in more than 60 books as well as hundreds of columns and articles in major publications in the United States and abroad.

As we recognize National Business Etiquette Week, we had a conversation with one of the world’s most respected experts on business etiquette and protocol, Dorothea Johnson-the founder of The Protocol School of Washington-to get her opinions and advice on the current state of etiquette in today’s business arena.